In our final instalment we look at the last few issues that could be holding your site back. I suggest a quick run through to check if these issues relate to you could release a bottle neck that is stalling the effectiveness of your website…
13. Text built as images not used as simple text
The only way a Search Engine can determine what your site is about is to read the text. Without this ability, the Search Engine cannot read your site nor can it decide what it is about. Having your text in a nice font built as an image is okay from an image point of view but can be costing you a huge amount in lost business. This is because Google and the other Search Engines cannot read this text and therefore cannot accredit it to your site. Text is the life blood of any Search Engine and removing it will only penalise you and your business. Change these images to real text.
14. Quote systems go to third party with no explanation of where customer is going.
Some websites we visited offered third party solutions to provide quote engines. In the main this was fine as the website stated clearly what was happening and where the user was going. In a few cases however, the user was not told anything and when they clicked on a link they were transported to somewhere completely different. Different brand, different site and sometimes even a different product.
The first thing a user is likely to do is to close down the window and go elsewhere. You need to make sure you explain to the customer where they will be going. If you have a third party link, tell them they are being passed to your Specialist provider X who will assist with their requirements.
This only needs to be done by adding some text underneath the links or make it prominent that they will be passed elsewhere when clicking on these links.
15. Page titles are all the same across the site. Normally “Welcome to (company name)”.
The page title at the top of each page is used by the Search Engines to build their Search Engine listings. They are also used to determine what a page is about. Having your company name on every page of the site is not the best way of using these titles.
Make sure each page has a unique title that reflects what is actually on that page.
16. Not using title and page tags correctly – if at all.
Lots of sites are not using the basic tenants of HTML correctly.
Titling pages correctly, adding ALT text to images and using Header tags are some of the basic coding techniques that will help your site get ranked within the Search Engines. The will also focus the page and help users navigate your site.
17. Navigation issues – No text based navigation
Finally, we noticed lots of sites that only had one form of navigation and that was either Image based or Javascript based. Lots of visitors now have the ability to turn these things off when browsing the internet. If this is the case, then your navigation will not work for your visitors and they will leave your site thinking it is broken. Add a simple second text based navigation system so visitors and Search Engines can move around your website freely.
In Summary
Now is a good a time as any to make sure that your website is not being neglected and causing your brokerage any potential problems. With internet revenues growing each year, it is simply not enough to have a website and hope that potential clients will use your services.
Addressing some or all of the aforementioned issues will take you a huge step in the right direction. If your website is not a priority for the future, we would suggest you visit it anyway and make sure it is compliant or, at the very least, pull it offline to stop any potential problems with the regulatory bodies.